About The Policy
At Ironclad Web Design, the protection of our customers is our top priority. Although we collect certain information from our clients, it is solely used to enhance our services. We recognize that maintaining and safeguarding client information is our responsibility. We DO NOT rent or sell any personal information provided to us online.
This policy describes how client information is collected, why it’s collected, and how it is used. It also explains the choices you have about how we handle your data.
Personal Information Collected
Information collected by Ironclad Web Design may include the client’s name, email address, mailing address, and phone number — provided voluntarily during order placement or saved interactions. We may also use contact details received via our website forms to respond to questions, comments, or requests.
We may maintain records of services or products that interest our clients and their purchase history.
Use of Collected Data
The collected data is used to process orders, confirm transactions, and improve our client experience. We may contact clients via email, phone, or postal mail to verify details or provide updates. Occasionally, we send newsletters or promotional information about our services and offers. Your preferences can be managed at any time.
Newsletter Opt-out
If you no longer wish to receive our newsletter or promotional messages, you may opt out by following the unsubscribe instructions included in each message, emailing us, or calling us at (504) 353-8362.
Social Media Features and Widgets
Our website includes social media features (e.g., Facebook Like button) and widgets (e.g., “Share This” button). These features may collect your IP address, record the page you visit, and use cookies for proper functionality. Interactions with these features are governed by the respective platform’s privacy policy.
Third-Party Sharing
We do not disclose personal information to third parties except as required by law or with your written consent. We may engage trusted service providers (such as payment processors or live chat platforms) who use your data only to perform their contracted functions.
Security of Personal Information
Your information is protected during transmission using Secure Sockets Layer (SSL) encryption. We follow industry-standard practices to safeguard data both in transit and at rest. However, no method of online transmission or electronic storage is 100% secure. While we strive to protect your personal data, absolute security cannot be guaranteed.
Access of Registered Accounts
Clients can access and update their stored information by signing in to their account on our website. Once logged in, you can view your order history and modify account details.
Changing or Deleting Accounts
To request account deletion or unsubscribe from communications, please email us. Account removal will prevent future email correspondence related to past orders. We retain user data only as long as necessary to fulfill legal obligations or provide active services.
Cookies and Their Use
Cookies are alphanumeric identifiers stored on your browser to enable certain site features such as shopping carts and user sessions. They help us analyze visitor behavior and improve user experience. You can disable cookies in your browser settings; however, doing so may affect some website functionalities.
We may track IP addresses to diagnose technical issues and analyze traffic patterns. Aggregated data may be used for site improvement but is never linked to personally identifiable information.
Clear GIFs (Web Beacons)
We may use clear GIFs (web beacons) to measure the effectiveness of content and communications. These small graphic files help us understand user engagement and site performance. The information collected is not personally identifiable.
Testimonials
With your consent, we may post your testimonial along with your name. If you wish to update or remove your testimonial, please contact us directly.
Links to Other Websites
Our site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage users to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any major revisions will be posted on this page with an updated date. If significant changes occur, we will notify users through email or a notice on our homepage.
Legal Disclaimer
We reserve the right to disclose personal information as required by law or when we believe that disclosure is necessary to protect our rights, comply with legal proceedings, or respond to lawful requests by authorities.
Questions
If you have any questions about our Privacy Policy or data practices, please contact us at (504) 353-8362 or email us through our website contact form.